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Remote Support - Key Features
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Remote Desktop Control You can remotely take control of your customer's desktop to provide service just as if you were sitting at their computer. |
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Instant Invitations Invite your customer using his email ID and a link to join the support session will be sent to your customer. |
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Instant Messaging Chat in real time with your customers through the integrated Zoho Chat, instead of staying on the phone the whole time. |
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Full Screen View You can view your customer's desktop in full screen using different viewing options: Full screen, Auto-fit, and Zoom. |
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Desktop Plugin Start instant session and provide remote support to your clients from desktop using Desktop Plugin. |
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Switch Presenter Share your desktop to your customer instantly by swithching presenter in an ongoing session. |
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One-Click Session Start Save time by starting your support sessions in just one click and start supporting your customers quickly. |
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SSL Support Works well behind any proxy. Secure data encryption and transmission using SSL. |
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