Go Web - Uphold your entire Accounts & Contacts intact with Zoho Support Online helpdesk. Refer to the repository from any corner of the world and eliminate the burden to carry a backup. Add fine-grained details of your account, contacts, even customize by adding more fields, re-organize the entire page as per requisite and suitability.
Key Features
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Permission to Customers
Add specific 'topic templates' containing folders that are more relevant to the customers, so that they can quickly go through necessary topics that saves their time and prevents them from viewing the private topics/folders.
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Multiple Contacts
Add multiple contacts to the single account with every relevant detail such as name, contact address, web address, and much more. Maintain your entire database all online.
Benefits
- Easily create and manage any volume of your customer data - completely online.
- Customize fields and enter details of a customer elaborately not leaving even minute handy information.
- Increase productivity of agents as they can get contact details within a matter of seconds from an online reliable resource - Zoho Support.
- Easily track your customer's support related history overtime, to anticipate their needs and serve better.
- Import your contact details into the product with relevant mapping.
Great Customer Support Starts Here
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