Streamline process workflow for better performance. Gear towards center's metric by avoiding bottlenecks through timely decisions from various inbuilt and customized reports. Easily create dashboard with a wide range of charts in a three dimensional view.
Key Features
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Inbuilt Reports
Zoho Support online helpdesk provides you with a number of inbuilt reports to get required data. Generate reports in various forms like Tabular, Summary or Matrix.
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Customize Reports
Create a number of reports other than the default reports as per your requirement. You can easily create new reports based on a multiple range of criteria for various modules. Generate your customized reports in various forms.
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View Mode
Zoho Support web based helpdesk provides you with various modes of views. You can have a choice of viewing the dashboard in either two or three dimensional.(2D or 3D reports)
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Create Charts
Create charts for your reports from a wide range of choice like bar charts, pie charts, funnel charts and linear charts for better understanding of the generated reports.
Benefits
- You can clearly identify the factors affecting the performance of your organization.
- Make immediate decisions based on reports for improving performance
- Streamline all your process bottlenecks to meet the SLA and to satisfy the customers.
- Provides flexibility in creating reports and charts in various formats.
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